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AK SB66
Bill
AI Summary
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Establishes formal grievance procedures for patients at public and private mental health evaluation and treatment facilities, allowing grievances about treatment, care, or rights to be brought to an impartial body.
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Requires a standardized grievance form titled "Alaska Department of Health and Social Services, Division of Mental Health, Grievance Reporting Form" with specific required information including grievant contact details, dates, narrative description, and suggested resolution.
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Creates a three-level review process: Level One (supervisory staff review within unspecified timeframe), Level Two (chief executive officer or commissioner's designee review within 20 days), and Level Three (appeal to Office of Administrative Hearings within 20 days).
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Mandates an expedited "urgent level" review within 24 hours for grievances alleging sexual abuse, physical abuse, or denial of lifesaving treatment, medications, or basic care/human rights.
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Requires facilities to provide written responses within 5 days, maintain complete grievance records, designate a mental health consumer advocate staff member, and file quarterly reports with the department on all grievances submitted and their resolutions.
Legislative Description
Mental Health Patient Grievances
Rights
Last Action
REFERRED TO HEALTH & SOCIAL SERVICES
1/21/2009