AL SB340

Prohibits electric and gas utilities regulated by the Alabama Public Service Commission, cooperatives, and municipal power districts from disconnecting residential service for nonpayment when a forecasted heat index of 97°F or higher or temperature of 32°F or below is within 48 hours of scheduled disconnection.

Prevents disconnection during declared states of emergency related to extreme weather or public health crises until 48 hours after the emergency declaration is lifted.

Protects households with children under 12 years of age, elderly individuals 65 years or older, active military personnel, veterans, or when medical documentation from a licensed physician indicates disconnection poses a serious health or safety threat.

Exempts tenants from disconnection when the arrearage results from a landlord's failure to pay and exempts customers with total arrearages under $100.

Establishes civil liability for utility violations including actual costs incurred, up to $1,000 per violation, reasonable attorney fees, and court costs; requires utilities to provide written disconnection notice at least 10 days in advance through at least two methods and to publish disconnection policies on websites.