AR HB1700

Requires utilization review entities to provide the telephone number of a physician with a current, unrestricted Arkansas license when issuing adverse determinations questioning medical necessity or appropriateness of healthcare services

Healthcare providers who submit audio recordings to the State Insurance Department demonstrating violations of physician disclosure requirements will have their prior authorization requests automatically deemed approved

Adverse determination notices must now include the reviewing physician's specialty, board certification status, list of states where licensed, and license numbers (with different disclosure methods for verbal vs. written notices)

Mandates written notice to subscribers explaining the basis for adverse determinations in clear, ordinary terms, including applicable clinical criteria, internal rules, and how they apply to the subscriber's specific medical circumstance

Utilization review entities must treat any subscriber inquiry about prior authorization information, including general inquiries, as a formal request triggering full disclosure requirements