SB 1331 Summary

• Prohibits auto glass repair businesses from submitting false insurance claims, including claims for services not provided, work in incorrect locations resulting in higher payments, unauthorized work, or misrepresented work dates that affect insurance coverage status.

• Bans advising policyholders to falsify damage dates, falsely signing policyholder names on work orders or assignment forms, and misrepresenting repair prices or insurer approval without written verification from the insurance company or third-party administrator.

• Prohibits representing that repairs will be fully covered by insurance without verification from an insurer employee, contracted producer, or contracted third-party administrator, and bans damaging auto glass or encouraging policyholders to do so to increase repair scope.

• Prohibits auto glass repair businesses that act as third-party administrators of insurance claims from referring customers to themselves or using consumer information obtained in that dual capacity to solicit repair business.

• Establishes that violations are enforceable under existing law and allows for presumption of knowledge or intent when a person engages in a regular and consistent pattern of prohibited activity.