HB 2642 Summary

• Requires employers with 50+ full-time employees (or equivalent aggregate hours) to notify the Arizona Department of Economic Security at least 120 days before relocating a call center to another state or foreign country.

• Imposes civil penalties up to $10,000 per day for violations, with authority for the Industrial Commission to reduce penalties for just cause.

• Mandates the Department of Economic Security to compile and distribute semiannual lists of employers that relocate call centers to all state agencies.

• Makes employers appearing on the relocation list ineligible for state grants or guaranteed loans for 5 years and requires them to repay the unamortized value of previously received grants, tax benefits, and government support, unless the Arizona Commerce Authority grants an exception for national security, substantial job loss prevention, or environmental protection.

• Requires all state government call centers and customer service work to be performed within Arizona by November 1, 2015, with all new customer service employees hired after November 1, 2013 required to work in-state immediately.