HB 2493 Summary

• Requires employers with 50+ full-time employees (or equivalent aggregate hours) to notify the Arizona Department of Economic Security at least 120 days before relocating a call center to another state or foreign country.

• Imposes civil penalties up to $10,000 per day of violation for employers who fail to provide required notice, with penalties subject to reduction by the Industrial Commission director for just cause.

• Mandates the Department of Economic Security compile and distribute a semiannual list of employers that relocate call centers to all state agencies.

• Makes employers on the relocation list ineligible for state grants or guaranteed loans for five years and requires them to repay the unamortized value of any previously received grants, tax benefits, or subsidies.

• Requires state contractors performing call center or customer service work to do so entirely within Arizona, with compliance deadline of November 1, 2019 (all new customer service employees must be hired in-state beginning November 1, 2018).