HB 2530 Summary

• Requires employers with 50+ full-time employees (or 50+ employees working 1,500+ hours per week) to notify the Arizona Department of Economic Security at least 120 days before relocating a call center out of state or to a foreign country.

• Imposes civil penalties up to $10,000 per day for violations, with the Industrial Commission of Arizona authorized to reduce penalties for just cause.

• Mandates the Department of Economic Security compile and distribute semiannual lists of employers that relocate call centers to state agencies.

• Makes employers on the relocation list ineligible for state grants and guaranteed loans for 5 years, and requires them to repay the unamortized value of prior grants, tax benefits, and subsidies (with limited waiver exceptions by the Arizona Commerce Authority).

• Requires all state agency call centers and customer service work be performed entirely within Arizona by state contractors and prohibits hiring new customer service employees outside the state beginning November 1, 2019, with full compliance by November 1, 2020.