AZ SB1208

Requires employers with 50+ full-time employees (or equivalent hours) to notify the Arizona Department of Economic Security at least 120 days before relocating a call center to another state or foreign country.

Imposes civil penalties up to $10,000 per day for violations, with authority for the Industrial Commission of Arizona to reduce penalties for just cause.

Makes employers that relocate call centers ineligible for state grants and guaranteed loans for 5 years and requires them to repay the unamortized value of previously received grants, tax credits, and subsidies.

Allows the Arizona Commerce Authority to waive ineligibility or repayment requirements if an employer demonstrates relocation would cause substantial job loss, environmental harm, or significant economic impact to Arizona.

Requires all state agency call centers and customer service work to be performed entirely within Arizona by contractors, with compliance deadline of November 1, 2020 (except new hires must be employed in-state starting November 1, 2019).