SB 1542 Summary

• Prohibits utilities from disconnecting heating service when temperatures are forecasted to drop below 32°F, and air conditioning service when temperatures are forecasted to exceed 90°F.

• Requires utilities to offer reasonable payment arrangements to customers; disconnection of heating may proceed once temperatures rise above 32°F or April 1st (whichever comes first), and cooling disconnection may proceed once temperatures drop below 90°F or October 1st (whichever comes first).

• Prohibits disconnection for customers with household income at or below 200% of federal poverty guidelines who make a minimum payment, and for households containing elderly persons (65+), disabled residents, pregnant women, young children (under 5), or persons using life support equipment.

• Requires utilities to delay disconnection for 30 days upon receipt of written notice from a medical professional stating that disconnection would be detrimental to the customer's health, with potential for an additional 30-day extension if the condition persists.

• Requires utilities to inform customers in writing of available low-income assistance programs and additional payment assistance resources before disconnecting service.