AZ HB2189

Expands training requirements to apply to all landlords and agents (not just park managers) who must complete appropriate education and training every two years, with options including lectures, videos, and online courses.

Specifies training must focus on homeowner/management rights and responsibilities, complaint response procedures, homeowner communication, and recent statutory changes to Arizona's mobile home park laws.

Requires training curriculum to reference rental agreements, tenant obligations, landlord maintenance duties, utility charges, and remedies available to both landlords and tenants.

Authorizes the Arizona Department of Housing to approve third-party training providers and review their curriculum every two years for compliance, with authority to require revisions based on common complaints.

Establishes certification process where the department issues two-year certificates upon proof of training completion, with noncompliance subject to civil penalties of $500 initially plus $500 per month for continued violations, and allows penalties to be waived if corrected within six months.