CA AB1200

Prohibits insurers from requiring automobile repairs at a specific repair dealer, but allows suggestions or recommendations only if expressly requested by the claimant or the claimant has been informed in writing of their right to select a repair dealer.

Permits insurers to provide claimants with truthful and nondeceptive information about available services and benefits, including repair warranties, replacement parts, repair time, and workmanship quality.

Requires insurers to restore damaged vehicles to pre-loss condition at no additional cost to the claimant (beyond policy terms) if the claimant accepts the insurer's recommended repair dealer.

Mandates insurers provide a specific written notice in at least 10-point type explaining the claimant's right to choose their own repair shop and the terms of the insurer's recommendation.

Prohibits insurers from suggesting a different repair dealer after the claimant has chosen one, and prevents insurers from limiting or discounting repair costs if the claimant chooses a shop other than the insurer's recommended dealer.