SB 1375 Summary

• Requires local telephone corporations to provide 911 emergency service access to subscribers of tariffed residential basic exchange service, rather than all residential telephone connections.

• Mandates local telephone corporations maintain 911 access for at least 120 days after service disconnection for nonpayment before terminating emergency service.

• Permits local telephone corporations to disconnect "warm lines" (lines with no customer account) that existed on January 1, 2011, with at least 90 days prior written notice to the last known address on record.

• Requires notice of service suspension or disconnection for nonpayment to inform residential subscribers about the 120-day 911 access period, options to avoid disconnection, and alternative 911 access options.

• Addresses growth of approximately 2,000,000 warm lines in California that generate phantom 911 calls and waste energy and public safety resources.