CA AB2508

Prohibits state agencies from contracting with call centers serving public benefit program applicants, recipients, or enrollees unless the contractor certifies workers will be employed solely in California.

Imposes civil penalties up to $10,000 for contractors providing false certification information, with additional penalties equal to the amount paid for work performed by non-California workers.

Allows state agencies to waive the California employment requirement if prior solicitations resulted in unreasonably high bids, fewer than two bids, or if emergency circumstances require immediate acquisition.

Applies to call center services for CalWORKs, CalFresh, Medi-Cal, Healthy Families, and the California Healthcare Eligibility, Enrollment, and Retention System.

Exempts contracts with health care service plans regulated by the Department of Managed Health Care, disability insurers, and contracts from solicitations prior to the law's effective date.