CA AB2365

Prohibits contracts for sale or lease of consumer goods or services from including provisions that waive a consumer's right to make statements about the seller, lessor, their employees, agents, or the goods or services

Makes it unlawful to threaten, enforce, or penalize a consumer for making protected statements, with violations subject to civil penalties of $2,500 for the first violation and $5,000 for each subsequent violation

Imposes additional civil penalties up to $10,000 for willful, intentional, or reckless violations

Authorizes consumers, the Attorney General, district attorneys, or city attorneys to bring civil actions for violations

Does not prohibit online review platforms from removing statements that are otherwise lawful to remove