CA AB802

Requires private arbitration companies to collect and publish a single cumulative report at least quarterly containing detailed information about consumer arbitrations from the preceding five years.

Report must include information such as whether arbitration was pre-dispute, names of business parties, nature of disputes, prevailing party, arbitrator names and fees, and disposition types.

Information must be made available in a searchable and sortable format accessible on the company's website via a link labeled "consumer case information" and available in paper upon request.

Private arbitration companies receiving certain state funding and administering fewer than 50 consumer arbitrations annually may publish information semiannually on paper only and may charge copying costs.

Amendments apply only to consumer arbitrations commenced on or after January 1, 2015, with no liability imposed on companies for collecting and publishing the required information.