CA SB911

Increases administrator certification requirements from 40 hours to 80 hours of coursework, including minimum 60 hours of in-person instruction, with expanded topics including adverse effects of psychotropic drugs for dementia care and residents' rights.

Requires written certification test to contain at least 100 questions and allows applicants access to relevant laws and regulations during the exam; department must review and revise test biennially.

Prohibits licensees and employees from discriminating or retaliating against residents or staff who call 911.

Increases medication assistance training for employees: facilities with 16+ residents from 16 to 24 hours (16 hours hands-on shadowing within 4 weeks); facilities with 15 or fewer residents from 6 to 10 hours (6 hours hands-on shadowing within 2 weeks); adds training on adverse effects of psychotropic drugs and antipsychotics for dementia residents.

Requires all residential care facilities to provide 4 hours of initial training and 4 hours annual in-service training on postural supports, restricted health conditions, and hospice care; requires facilities accepting prohibited health conditions to assist residents in accessing appropriate skilled medical professionals for prescribed care.