CA SB1428

Requires businesses offering automatic renewal or continuous service agreements to provide consumers with an email address or website option to communicate their decision not to renew.

Mandates businesses notify consumers within 24 hours of receiving a cancellation request and confirm receipt of the communication.

Requires businesses to honor consumers' decisions to cancel automatic renewal or continuous service agreements.

Applies to businesses subject to Article 9 (commencing with Section 17600) of the Business and Professions Code, using definitions from Section 17601.