CA AB1821

Requires the Employment Development Department director to publish on the department's website, beginning July 1, 2023, current average timeframes for processing unemployment compensation benefit applications.

Mandates disclosure of three specific metrics: average time to issue first payment when no additional information is requested, average time to request an interview for clarification, and average time to make final eligibility determinations.

Requires the director to update published timeframe information every two weeks and display graphical representations of the most recent six months of data for each metric.

Mandates that the Notice of Unemployment Insurance Claim Filed provided to claimants include the website address where processing timeframe information can be found and a description of the available information.