CA AB1843

Requires emergency ambulance providers to offer peer support services to employees upon request, with peer representatives available to assist on emotional or professional issues.

Peer support programs must be implemented through separate labor-management agreements negotiated outside of collective bargaining agreements.

Establishes confidentiality protections for communications between employees and peer support team members, with exceptions for mandatory reporting, crime prevention, court orders, and employee consent.

Peer support team members and their employers are immune from liability for damages unless their actions constitute gross negligence or intentional misconduct, excluding medical malpractice claims.

Requires peer support team members to complete approved training courses covering topics including crisis intervention, confidentiality obligations, grief support, and psychological first aid.