CA AB1945

Municipal utility districts serving fewer than 100,000 electrical customers may offer customers the option to receive delinquency and termination notices electronically via email, text message, or app-based notification instead of by mail

Districts serving fewer than 100,000 electrical customers may offer voluntary prepaid electrical service programs where customers pay in advance for usage

Prepay program requirements include written customer consent, electronic access to usage and balance information, and automated low-balance alerts before service suspension

Customers in prepay programs may exit and return to standard billing under district board policy, but are exempt from the standard 10-day written termination notice requirements that apply to traditional billing accounts

Amends Section 12823.1 and adds Section 12823.2 to the Public Utilities Code under the Municipal Utility District Act