CA AB2219

County veterans service officer vacancies must be filled within 12 months, and appointees must obtain and maintain accreditation from the U.S. Department of Veterans Affairs within 9 months of appointment

California Department of Veterans Affairs must develop and implement a statewide work queue for appointments, claims assistance, and veteran services by January 1, 2028

The department must establish minimum training requirements for accreditation that address disparities in access to benefits based on race, sex, gender identity, and other factors, improve awareness of free disability claim resources, and ensure proper data collection

A new service capacity and performance framework must be developed to inform funding allocations for county veterans service offices, considering factors such as veteran population size, workload activity, geographic access, and federal benefits obtained

The department must create a standardized statewide digital survey platform to collect veteran feedback on services and prepare triennial reports analyzing the configuration, structure, and operations of each veterans service office