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CT SB00188
Bill
AI Summary
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Establishes procedures for filing written complaints with the Department of Consumer Protection against new home construction contractors, home improvement contractors/salesman, or unregistered individuals performing work requiring registration under state law
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Directs the Commissioner of Consumer Protection to study measures for improving the department's complaint acceptance, processing, and public reporting procedures
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Authorizes the Commissioner to consider creating subsets of closed complaints involving serious violations or patterns, determining public website disclosure of complaints, setting complaint posting duration, improving public notice and search tools, and enhancing complaint database information
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Requires the Commissioner to submit a report to the joint standing committee on consumer protection by December 31, 2010 regarding departmental findings and progress on complaint handling improvements
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Effective from passage
Legislative Description
An Act Establishing Uniform Procedures Regarding New Home Construction Contractor And Home Improvement Contractor And Salesman-related Complaints.
Last Action
Signed by the Governor
6/8/2010