CT HB05309

Establishes an E-Government Board to identify business and customer service needs and develop e-government initiatives and strategies for the state.

Board consists of 14 members including municipal representatives, business sector representatives, state agency representatives from eight service areas, and officials from multiple state departments; appointed members from legislature serve as nonvoting members.

E-Government Board shall develop e-government definitions, advise on the state central Internet website, create priorities for online services, recommend shared functions across agencies, and establish performance measurement goals for the website.

Chief Information Officer must develop, publish, and annually update an e-government strategic plan in consultation with the E-Government Board that delineates strategies for providing online services to different user groups.

Department of Administrative Services shall develop an online user survey on the state central Internet website and submit aggregated results to the E-Government Board every six months to assess user satisfaction and improve website experience.