HB 6383 Summary

• Requires call center employers with 50+ full-time employees to notify the Labor Commissioner at least 100 days before relocating a call center or 30% or more of its operations out of state or to a foreign country, effective October 1, 2021.

• Imposes civil penalties up to $10,000 per day for violations of the notification requirement, with commissioner discretion to reduce penalties for just cause.

• Places violating employers on an annual public list compiled by the Labor Commissioner, making them ineligible for state grants, guaranteed loans, tax benefits, or other financial support for five years.

• Requires employers on the violation list to repay the unamortized value of any state financial support received in the five years prior to relocation, unless the commissioner waives this requirement due to security threats, substantial job loss, or environmental harm.

• Mandates that all state agency contracts for call center and customer service work entered after October 1, 2021 must be performed entirely within Connecticut, and prohibits private lawsuits against employers for violations.