CT SB00951

Third-party agents selling residential solar photovoltaic systems must be employees or independent contractors of the provider and receive training directly from that provider

All solar sales and solicitations must identify the salesperson and provider, explain the purpose of the solicitation, and disclose all rates, fees, variable charges, and terms

Door-to-door sales are restricted to 10:00 a.m. to 6:00 p.m. unless the customer schedules otherwise, must comply with local ordinances, and require English and Spanish written materials and visible photo ID badges

Providers must file annual lists of agents with the Public Utilities Regulatory Authority and develop standards and qualifications for sales personnel

Violations constitute unfair or deceptive trade practices, with contracts found in material violation deemed void and unenforceable, and civil penalties imposed by PURA