CT SB01075

Effective July 1, 2021, payroll service providers bidding on contracts for personal care attendants must meet or exceed three specific requirements to qualify for proposal consideration.

Providers must offer clear and timely direct communication to personal care attendants regarding pay discrepancies, payment confirmation, or consumer status changes, including sufficient advance notice of timesheet problems before payment dates and accessible methods to correct issues in time.

Providers must establish a timely method for personal care attendants to receive payment correction between payroll cycles within 48 hours after a pay discrepancy is resolved, if the discrepancy occurred at least 24 hours after the original payment date.

Providers must implement an expanded telephonic and computer-based in-home scheduling, tracking, and billing system capable of displaying whether a personal care attendant's timesheet has been approved or has problems.

The Commissioner of Administrative Services may adopt regulations under chapter 54 of the general statutes to implement the bill's provisions.