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CT SB00019
Bill
Status
1/11/2023
Primary Sponsor
Energy and Technology Committee
Click for details
AI Summary
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Cable companies and certified competitive video service providers cannot charge subscribers for service after the date of disconnection, downgrade, or cancellation request.
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No charges may be imposed for total disconnection of service, and any charges for service downgrade cannot exceed the company's actual costs.
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Subscribers who request disconnection before the last day of their monthly billing period are entitled to a pro rata rebate for all remaining days in that billing period.
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The only exception to the no-charge rule is if the subscriber prevents the company or provider from disconnecting service within a reasonable time.
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The bill takes effect October 1, 2023, and amends Section 16-333m of the general statutes.
Legislative Description
An Act Prohibiting Fiber Optic Providers And Cable Companies From Charging Customers Through The End Of The Billing Cycle After A Subscription Is Cancelled.
Last Action
File Number 192
3/23/2023