CT SB01449

Establishes three towing categories based on vehicle weight: light-duty (under 10,000 lbs), medium-duty (10,000-26,000 lbs), and heavy-duty (over 26,000 lbs), with separate rate schedules for each category effective July 1, 2025

Creates a Medium-Duty and Heavy-Duty Towing Advisory Council within the Department of Motor Vehicles to develop proposed uniform hourly rates and itemized charges, with initial rate recommendations due by January 1, 2026

Sets interim maximum hourly rates until new rates are published: $300/hour for medium-duty towing, $500/hour for heavy-duty towing, and $1,200/hour for rotator use

Requires the Division of State Police to establish a rotational system for summoning wrecker services, with participation contingent on certification by the Towing and Recovery Association of America or an approved program

Establishes a formal complaint process for customers of towing services, requiring the Commissioner of Motor Vehicles to notify parties within 14 days, investigate allegations, and potentially recommend removal of violating wrecker services from the state rotational system