CT HB05125

Ticket resellers must either possess the ticket, have a written contract with the ticket holder, or disclose to purchasers that they may not be able to supply the ticket at the contracted price before accepting payment or deposits

Websites selling or reselling entertainment tickets are prohibited from using domain names containing venue names, event names, or performer names unless acting on behalf of the venue

All ticket sellers must display the total price including all service charges when tickets are first offered, and prices cannot increase during the purchasing process; resale platforms must clearly disclose that tickets may be priced differently than original sale prices

Sellers must provide full refunds within 30 days for cancelled live entertainment events, including all service charges except delivery fees for physical tickets

Violations of these provisions constitute unfair or deceptive trade practices under Connecticut law; the Commissioner of Consumer Protection may adopt implementing regulations; effective October 1, 2026