CT HB05496

Applies to municipal utilities (electric, gas, water), regional water authorities, regional sewer districts, investor-owned utilities, and municipal public works departments, effective October 1, 2026

Requires employers to complete a workplace violence risk assessment by January 1, 2027, evaluating factors such as employees working in customer homes, late night/early morning shifts, handling cash, working alone, customer violence history, and local crime rates

Mandates employers develop and implement a workplace violence prevention and response training program by July 1, 2027, covering conflict resolution, nonviolent self-defense, cash minimization methods, and incident reporting systems

Training must be provided to customer-facing employees upon hire and annually thereafter

Employers must maintain records of all workplace violence incidents with specific locations and submit annual reports to the Labor Department by January 1 each year