HB 5605 Summary

• Revises Division of Consumer Services duties to handle complaints for products regulated by the Department of Financial Services and Office of Insurance Regulation, with administrative penalties up to $2,500 for entities and up to $1,000 per violation for individuals who fail to respond within 20 days.

• Amends premium calculation for State Risk Management Trust Fund to include both actual losses and loss prevention results as factors in retrospective rating arrangements for agencies and departments.

• Requires Division of Risk Management to conduct annual analysis of state insurance program and beginning January 1, 2013, include agency return-to-work program performance metrics and benchmarks in annual reports to the Governor and Legislature.

• Mandates Department of Financial Services and agencies with more than 3,500 full-time employees establish return-to-work programs for injured workers receiving workers' compensation benefits, with goal of enabling workers to return to job duties within physician-established restrictions.

• Requires Division of Risk Management to evaluate each agency's risk management programs at least once every 5 years and report results to agency heads and the Chief Financial Officer, with escalation to legislative appropriations committees if agencies fail to implement recommended corrective actions.