HB 4131 Summary

• Retains requirement that health maintenance organizations and prepaid health clinics maintain grievance procedures for subscribers to address complaints.

• Removes detailed provisions governing grievance reports, procedures, deadlines, notifications, reviews, and administrative penalties from statute.

• Repeals section 408.7056 eliminating the Subscriber Assistance Program that provided assistance when managed care entity grievances remained unresolved.

• Amends multiple statutes to remove cross-references to the repealed Subscriber Assistance Program and former provisions.

• Takes effect July 1, 2012.