FL S1048

Dealers who complete manufacturer-approved facility improvements in reliance on bonus or incentive programs are deemed compliant with facility requirements for 10 years; if new programs are established during that period, dealers retain benefits from the original program plus any increases.

Manufacturers may only audit warranty, service, and incentive claims within 12 months of payment (reduced from 18 months for incentives); can only deny or charge back the specific portion of a claim proven false, fraudulent, or non-compliant with procedures.

Manufacturers must meet with dealers before taking adverse action regarding audits, provide detailed explanations with documentation, and allow dealers at least 45 days to respond; dealers may protest to the department, and manufacturers bear the burden of proof.

Dealers can purchase goods or services from vendors of their choosing (subject to 30-day approval period) for facility construction, renovation, and fixtures; manufacturers cannot deny benefits solely for using approved alternative goods or services.

Manufacturers cannot require dealers to pay for advertising, participate in advertising groups, or take adverse action against dealers who refuse; dealers may form voluntary independent advertising groups without manufacturer funding requirements.