FL S0496

Requires the Division of Hotels and Restaurants to inspect public food service establishments as often as necessary for compliance, with 1-4 routine inspections annually based on risk-based rules considering compliance history, food type, and service type

Establishes a letter grading system for inspections: "A" (90+ points, good condition), "B" (86-89 points, adequate), "C" (71-85 points, needs improvement), and "U" (70 or fewer points, poor condition), based on critical and noncritical violations

Allows establishments receiving below an "A" grade to request reinspection within 14 days for a fee, with the option to contest grades through a hearing within 7 days of reinspection

Requires establishments to post their current letter grade card visibly near the front entrance, drive-through menu board, or deli/market menu board, with fines and license suspension for failure to comply or attempts to hide the grade

Mandates the division to establish a toll-free complaint hotline, appoint a consumer advocate for public health issues, post searchable inspection reports online, and authorizes inspectors to immediately close establishments receiving below a "C" grade