FL S1632

Requires call centers with 50+ employees working at least 1,500 hours per week to notify the Department of Business and Professional Regulation at least 120 days before relocating out of state or moving 30% or more of operations out of state.

Imposes civil penalties up to $10,000 per day for violating notification requirements, though the department may reduce penalties if just cause is shown.

Prohibits employers on the relocation list from receiving state grants, state-guaranteed loans, or tax benefits for 5 years and requires them to return the prorated value of any state support received after the act's effective date.

Requires state agencies to ensure all call center and customer service work performed by state contractors occurs entirely within Florida, with a 2-year compliance period for existing out-of-state operations and immediate in-state employment requirement for new employees.

Protects workers' eligibility for unemployment compensation, disability payments, and retraining funds regardless of employer relocation status.