FL H0539

Alarm monitoring companies must attempt to confirm residential or commercial intrusion/burglary alarm signals by call, text message, or other electronic means before contacting law enforcement for dispatch.

Alarm monitoring companies must make a second confirmation attempt via communication with the owner, occupant, or authorized designee if the first attempt is unsuccessful.

Confirmation is not required if the alarm has a properly operating visual or auditory sensor that allows monitoring personnel to verify the signal.

Customers with valid federal firearms licenses (as manufacturers, importers, or dealers) may opt out of the two-attempt confirmation protocol by notifying their alarm monitoring company.

Alarm monitoring companies must make reasonable efforts to inform new firearms license-holding customers of their right to opt out of the two-attempt confirmation requirement.

Effective date: July 1, 2018.