FL S1706

Mortgage servicers must provide borrowers with detailed written notices at least 45 days and again 15 days before assessing any lender-placed insurance charges, and must cancel such insurance and refund overlapping premiums within 15 days of receiving proof the borrower has their own hazard coverage

Mortgage servicers and lenders are prohibited from initiating foreclosure actions, recording notices of default, or conducting foreclosure sales while a borrower's application for a foreclosure prevention alternative (loan modification) is pending, with at least 30 calendar days allowed for borrowers to complete applications and accept offers

Servicers and lenders must establish a single point of contact for borrowers seeking foreclosure prevention alternatives, provide written acknowledgment of applications within 7 business days, and give denied applicants at least 30 calendar days to appeal with written reasons for the denial

Insurers and insurance agents are prohibited from issuing lender-placed insurance on properties where they or an affiliate own or service the mortgage, and may not compensate mortgage servicers or lenders through commissions, profit-sharing, or below-cost outsourced services related to lender-placed insurance

When servicing of a residential mortgage loan is transferred or sold, the new servicer or lender must assume all duties and obligations related to any previously approved loan modification or foreclosure prevention alternative