FL S0334

Defines "deactivation" as the revocation of a TNC driver's authorization to accept rides through the digital network (e.g., Uber, Lyft)

Requires TNCs to establish and maintain a clear, written deactivation policy that provides drivers the opportunity to appeal deactivation decisions

TNCs must contract with a nonprofit organization experienced with diverse populations to help drivers navigate the appeals process

Appeals must be reviewed and a determination issued within 30 days, with the TNC required to assess whether evidence supports that the driver violated company policies

Deactivated drivers may appeal to a mutually agreed-upon third-party arbitrator from the American Arbitration Association, with a strike-selection process if parties cannot agree; drivers retain the right to pursue legal action in court