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GA HB589
Bill
Status
Engrossed
2/29/2024
Primary Sponsor
Mike Cheokas
Click for details
AI Summary
- Part I, the "Assuring Quality in Government Act," requires executive branch departments and agencies (headed by Governor appointees), the Secretary of State, Commissioner of Labor, and Commissioner of Insurance to offer callers an automated four-question satisfaction survey at the conclusion of telephone calls, covering courtesy, issue resolution, perceived hireability, and wait time
- Each office must track and maintain records of how many callers disconnected before reaching a representative
- Survey results must be published on each agency's public website and reported annually to the House Committee on Governmental Affairs and the Senate Government Oversight Committee at the start of each legislative session
- The state auditor must collect annual disclosures from contractors performing fiscal note or economic analysis work, identifying all nongovernmental grant funding or income received within the prior two years related to such work; compiled reports are available only to the Governor, Lieutenant Governor, Speaker of the House, and chairs of the House Ways and Means and Senate Finance Committees from January 1, 2005, through January 1, 2027
- Part I (satisfaction surveys) takes effect only if the General Assembly specifically appropriates funds for implementation; Part II (fiscal note contractor disclosures) takes effect upon the Governor's approval or upon becoming law without approval
Legislative Description
Audits and Accounts, Department of; require certain financial disclosures from entities performing work related to fiscal notes
Last Action
Senate Read Second Time
3/8/2024
Committee Referrals
Government Oversight3/4/2024
Budget and Fiscal Affairs Oversight2/28/2023
Full Bill Text
No bill text available