GA HB1420

Motor vehicle liability insurance policies must provide for all repairs to be made in accordance with original equipment manufacturer (OEM) repair procedures, including body, frame, structural, mechanical, electronic, scanning, calibration, and refinishing operations.

Insurers are prohibited from requiring claimants to deviate from OEM repair procedures or from denying, omitting, or disregarding such procedures.

Insurers must approve documented OEM repair procedures from repair facilities or claimants, and may only deny reimbursement if they provide a written itemized explanation within 3 business days.

Violations occurring with sufficient frequency to constitute a general business practice would be classified as unfair claims settlement practices under the Unfair Claims Settlement Practices Act.

The Insurance Commissioner is authorized to promulgate rules and regulations to implement these requirements.