HI SB2469

Requires health insurance plans to reimburse telehealth services at equivalent rates to the same services provided via face-to-face contact between healthcare providers and patients.

Establishes that behavioral health services provided through telehealth require equivalent reimbursement and do not require a second healthcare provider to accompany the patient, unlike other telehealth consultations.

Defines "health care providers" for telehealth purposes to include primary care providers, mental health providers, oral health providers, physicians, osteopathic physicians, advanced practice registered nurses, psychologists, and dentists.

Replaces all statutory references to "telemedicine" with "telehealth" throughout Hawaii Revised Statutes for consistency and clarity across chapters 431, 432, 432D, 453, 455, 457, and 466J.

Requires telehealth services to include documented patient evaluation with history and discussion of symptoms adequate to establish diagnosis, and establishes that issuing prescriptions based solely on online questionnaires does not constitute acceptable standard of care.