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HI SB870
Bill
Status
1/23/2015
Primary Sponsor
Kalani English
Click for details
AI Summary
S.B. 870 Summary
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Requires telecommunications carriers to include only authorized charges on subscriber bills and prohibits "cramming" practices that place unauthorized charges on phone bills.
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Mandates written orders for products or services be separate documents from solicitation materials, written in clear language with minimum 10-point type.
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Requires billing companies to create separate billing sections for each service provider, clearly identify charges with descriptions, and provide toll-free dispute resolution numbers on bills.
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Establishes a rebuttable presumption that unverified charges were not authorized by the subscriber, with entities having 30 days to verify authorization or resolve disputes.
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Limits service disconnection to nonpayment of basic local exchange, long distance, and international telephone services only; directs Public Utilities Commission to adopt implementing rules by July 1, 2016.
Legislative Description
Telecommunications Carriers; Cramming; Public Utilities Commission; Billing Practices; Prohibited Practices
Last Action
The committee on CPN deferred the measure.
2/20/2015