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HI SB870

Bill

Status

Introduced

1/23/2015

Primary Sponsor

Kalani English

Click for details

Origin

Senate

2015 Regular Session

AI Summary

S.B. 870 Summary

  • Requires telecommunications carriers to include only authorized charges on subscriber bills and prohibits "cramming" practices that place unauthorized charges on phone bills.

  • Mandates written orders for products or services be separate documents from solicitation materials, written in clear language with minimum 10-point type.

  • Requires billing companies to create separate billing sections for each service provider, clearly identify charges with descriptions, and provide toll-free dispute resolution numbers on bills.

  • Establishes a rebuttable presumption that unverified charges were not authorized by the subscriber, with entities having 30 days to verify authorization or resolve disputes.

  • Limits service disconnection to nonpayment of basic local exchange, long distance, and international telephone services only; directs Public Utilities Commission to adopt implementing rules by July 1, 2016.

Legislative Description

Telecommunications Carriers; Cramming; Public Utilities Commission; Billing Practices; Prohibited Practices

Last Action

The committee on CPN deferred the measure.

2/20/2015

Committee Referrals

Commerce and Consumer Protection1/28/2015

Full Bill Text

No bill text available