HI SB2857

Defines "vehicle owner" to include the legal owner, registered owner, rental lessee, and anyone with possession of vehicle keys or remote ignition system.

Requires towing companies to release vehicles to the vehicle owner at a safe location if the owner appears while the vehicle is being hooked up, without charging any fee.

Adds a $30 surcharge for difficult hookups (above or below ground in multilevel facilities) to the existing $65 base tow fee ($75 with dolly).

Establishes that violations of towing regulations constitute unfair or deceptive acts under Hawaii's consumer protection laws, allowing enforcement action.

Clarifies that towing companies must offer 24-hour services in counties with populations over 500,000 and must accommodate payment by cash, credit card, or ATM.