H.B. 384 Summary

• Prohibits health insurers, mutual benefit societies, and health maintenance organizations from excluding coverage of services solely because they are provided through telehealth rather than face-to-face contact.

• Requires reimbursement for telehealth services to be equivalent to reimbursement for the same services provided via face-to-face contact between a health care provider and patient.

• Mandates parity in cost-sharing by prohibiting separate deductibles for telehealth services, requiring equivalent copayments and coinsurance, and preventing differential utilization reviews compared to in-person services.

• Prohibits restrictions on telehealth coverage based on specific vendors or technology platforms and on medication prescriptions through telehealth, unless more restrictive regulations are required by state or federal law.

• Expands the definition of "telehealth" to include audio-only telephone services when other telecommunications means are unavailable due to lack of broadband access or when deemed medically infeasible by a health care provider.