HI SB836

Requires insurers to send lapse or termination notices for long-term care insurance by certified mail, priority mail, or commercial delivery service that provides proof of delivery.

Mandates notice envelopes display "Cancellation Notice" or "Lapse Notice" in large font on the front or visible through the window.

Requires insurers to provide proof to the commissioner upon request that notice was sent, including the recipient's name and address, delivery date, and confirmation method.

Requires insurers to demonstrate due diligence to locate and notify policyholders or designated third parties if delivery cannot be verified.

Maintains the existing 30-day notice requirement before a policy lapses or terminates for nonpayment of premium.