HI SB83

Requires hotelkeepers to notify third-party vendors and prospective and current guests of service disruptions within 24 hours through all platforms where they advertise or accept reservations, with notification in larger font and different color if included with other information.

Defines "service disruption" to include construction noise, pest infestations not treated within 24 hours, unavailability of advertised amenities for 24+ hours, utility outages, accessibility feature failures, and strikes or demonstrations lasting one or more calendar days.

Prohibits hotelkeepers from imposing fees, penalties, or other charges, or retaining deposits from guests who cancel reservations if a service disruption is likely to occur during the reservation period.

Requires hotelkeepers to immediately notify all current guests of service disruptions and permits guests to terminate remaining reservation periods without fees or charge retention for unused portions.

Imposes triple damages (three times the amount charged in excess of what is authorized) for violations, with the law taking effect July 1, 2050.