HI HB468

Requires the Hawaii Civil Rights Commission to receive and investigate complaints of discrimination by transportation network company (rideshare) drivers against riders with service animals

Holds transportation network companies accountable for ensuring their drivers comply with non-discrimination and service animal accommodation laws

Establishes a penalty structure for service animal discrimination violations: $5,000 fine per violation, permit suspension warning after 3 violations within 12 months, and permit suspension for at least 12 months after 10 cumulative violations

Requires the Department of Transportation to publicly post penalty information on its website

Effective date set for July 1, 3000 (placeholder date indicating further legislative action needed)