HI SB83

Requires hotelkeepers to notify third-party vendors and guests of service disruptions within 24 hours through all advertising and booking platforms, with notifications describing the nature of the disruption and cancellation rights

Defines "service disruption" to include excessive construction noise, pest infestations not treated within 24 hours, unavailability of advertised amenities or utilities for 24+ hours, inaccessible accessibility features, and strikes/lockouts/picketing lasting a calendar day or more

Prohibits hotelkeepers from charging cancellation fees, penalties, or retaining deposits when guests cancel due to an existing or likely service disruption during their reservation period

Establishes triple damages penalty requiring violating hotelkeepers to forfeit three times the amount improperly charged to the injured party

Takes effect July 1, 2050