ID S1088

Towing firms may not recover storage, impound, or other fees beyond the scheduled tow fee if they remove a vehicle to a location other than directed by an officer or reasonably requested by the owner.

Towing firms may not refuse to release a vehicle to the owner, authorized agent, or insurance representative except for failure to pay lawfully entitled fees; refusal to pay fees the towing firm is not entitled to shall not justify withholding the vehicle.

Towing companies must provide an itemized statement upon vehicle release listing tow location, storage location, company contact information, vehicle identification, towing charges, and daily storage charges with number of days stored.

Insurers with a claim on a removed vehicle may take possession before claim settlement by proving total loss determination and paying lawful towing and storage costs, and must allow vehicle owners access and return unrelated personal property.

If no total loss settlement is reached with an insurer, the vehicle owner may obtain possession at their discretion, and holding facilities that comply with these provisions are held harmless for vehicle release.