HB4742 Summary

• Amends the Public Utilities Act by adding Section 13-905 regarding telecommunications service interruptions for non-residential customers.

• Requires telecommunications carriers to credit non-residential customers 20% of their monthly fee if service is interrupted for 4 or more continuous hours during normal business hours.

• Requires telecommunications carriers to credit non-residential customers 50% of their monthly fee if service is interrupted for 8 or more continuous hours during any 24-hour period.

• Exempts service interruptions caused by weather damage or accidents not attributable to the telecommunications carrier from these credit requirements.